Water leaking from a fridge or air conditioner
Water beneath equipment or on the wall: what to do first.
These are initial checks, not a diagnosis or repair instructions. Follow the exact equipment manual and site safety procedures.
Safe initial checks
- Assess safety from a dry location first. If water reaches a socket, cable or electrical installation, do not touch the appliance or plug and do not step into the water.
- Stop using the equipment. Isolate its supply only by a safe, accessible method; if that is not possible, keep people away and obtain professional help.
- If the surroundings are safe, note where the water appears, when the leak started and the temperature shown by the equipment. Do not assume it is harmless condensation.
What not to do
Do not use wire to clear a drain, chip away ice or open the casing. Do not dry electrical equipment with a hairdryer. For immediate danger or fire in Poland, call 112.
What to tell support
Provide the model, leak location, temperature and a photograph taken from a safe distance. For stored products, follow the site's stock-protection procedure; this guide cannot determine product safety.
Contact DATPOL support · 55 621 29 29
Source material
HSE — Introduction to electrical safety
DATPOL guidance, 15 September 2026. Model-specific source material does not replace your own equipment manual.