# How to hand over property services to DATPOL One

[Czytaj po polsku](https://wiki.datpol.com/books/poradniki-planowanie-i-utrzymanie-infrastruktury/page/jak-przekazac-obsluge-obiektu-datpol-one)

**A practical handover plan covering scope, records, responsibilities and initial priorities.**

Prepared by DATPOL, 4 October 2026. This guidance supports scoping, discussions and acceptance; it does not replace a design or the specific equipment manual. This British English version concerns services and properties in Poland.

## Define the service boundary

List the buildings, grounds and systems to be covered. Separate routine work from upgrades and purchases. Identify warranties and manufacturer service agreements. A single contract does not automatically mean unlimited work or a round-the-clock duty service.

## Prepare the handover

Gather asset records, inspection reports, manuals, schedules and outstanding faults. Identify spending approvers and site access procedures. Transfer credentials through an agreed secure channel, never in an ordinary support ticket.

## Agree the first work plan

Agree urgent defects, the maintenance schedule and reporting arrangements. Record who receives requests, assigns priority and approves extra work. DATPOL One combines technical services and maintenance coordination within the scope agreed for each property.

## Practical checklist

- Properties and systems.
- Records, warranties and outstanding faults.
- Service hours, escalation and spending limits.
- Report format and named approver.

## Next steps and references

[DATPOL service scope and supporting material](https://one.datpol.com/)

Support requests: [DATPOL24](https://datpol24.com/). Do not include passwords or secrets in the form.

## Related guides

- [How to report a fault so engineers can respond effectively](https://wiki.datpol.com/books/guides-infrastructure-planning-and-maintenance/page/how-to-report-a-fault-so-engineers-can-respond-effectively)
- [How to build a property maintenance plan](https://wiki.datpol.com/books/guides-infrastructure-planning-and-maintenance/page/how-to-build-a-property-maintenance-plan)
- [How to prepare a business for an audit without disrupting operations](https://wiki.datpol.com/books/guides-infrastructure-planning-and-maintenance/page/how-to-prepare-a-business-for-an-audit-without-disrupting-operations)